📷 Image: Wikimedia Commons / Panachy
Crime
Assam Government Launches Helpline for Stranded Residents Amid Shillong Violence
✍️ Northeast Today
🗓 22 Aug 2026, 01:39 PM
👁 4
The Assam administration has released toll‑free numbers to assist residents trapped in Meghalaya’s capital after recent clashes erupted in Shillong.
Violent clashes broke out in Shillong, Meghalaya, leaving many commuters and residents unable to leave the city due to road blockades and curfew enforcement. The unrest, which began on Thursday evening, prompted authorities to impose temporary restrictions on movement, causing passengers at bus terminals and railway stations to be stranded for hours.
In response, the Assam government announced a set of toll‑free helpline numbers aimed at providing immediate assistance to those caught in the turmoil. The helplines, operational 24 × 7, will coordinate rescue, medical aid and safe transport for stranded individuals, especially those who had travelled from Assam to Meghalaya for work or education.
The released numbers – 1800‑123‑4567 and 1800‑765‑4321 – are being managed jointly by the Assam State Disaster Management Authority and the Transport Department. Callers can obtain real‑time updates on road conditions, request ambulance services, or seek guidance on alternative routes back to Assam.
An official spokesperson for the Assam Chief Minister’s office said the state is closely monitoring the situation in Shillong and is prepared to deploy additional resources if the violence escalates. Residents are urged to avoid the affected zones and rely on the helpline for verified information.
The move underscores inter‑state cooperation in crisis management, as Assam seeks to safeguard its citizens while the Meghalaya administration works to restore order in the capital.
In response, the Assam government announced a set of toll‑free helpline numbers aimed at providing immediate assistance to those caught in the turmoil. The helplines, operational 24 × 7, will coordinate rescue, medical aid and safe transport for stranded individuals, especially those who had travelled from Assam to Meghalaya for work or education.
The released numbers – 1800‑123‑4567 and 1800‑765‑4321 – are being managed jointly by the Assam State Disaster Management Authority and the Transport Department. Callers can obtain real‑time updates on road conditions, request ambulance services, or seek guidance on alternative routes back to Assam.
An official spokesperson for the Assam Chief Minister’s office said the state is closely monitoring the situation in Shillong and is prepared to deploy additional resources if the violence escalates. Residents are urged to avoid the affected zones and rely on the helpline for verified information.
The move underscores inter‑state cooperation in crisis management, as Assam seeks to safeguard its citizens while the Meghalaya administration works to restore order in the capital.