📷 Image: Wikimedia Commons / Md Shaifuzzaman Ayon
National
IndiGo Ordered to Pay Rs 60,000
✍️ The Times of India
🗓 05 Aug 2026, 02:03 PM
👁 33
IndiGo has been ordered to pay Rs 60,000 to a passenger who missed their flight due to a ticket without terminal details. The airline's failure to provide adequate information led to the passenger's inconvenience.
A recent incident has highlighted the importance of providing clear and accurate information to passengers by airlines. In this case, IndiGo failed to mention the terminal details on a passenger's ticket, resulting in the passenger missing their flight. The passenger's inconvenience has been recognized, and the airline has been ordered to pay Rs 60,000 as compensation. This incident serves as a reminder to airlines to ensure that all necessary information is provided to passengers to avoid such situations. The order to pay compensation is a significant step towards holding airlines accountable for their actions.