Government officials trained to speed up Right-to-Service responses

Newly launched training sessions aimed at improving the speed and accuracy of Right‑to‑Service delivery were held for government employees. The curriculum covered procedural guidelines, digital tools and best practices for handling citizen requests within the legally mandated time frames. Participants were briefed on the importance of transparency and accountability in public service, with case studies illustrating common bottlenecks and corrective measures. Officials from various departments attended, reflecting a coordinated effort to standardise service standards across the bureaucracy. The initiative, reported by Pioneer Edge, underscores the government's push to make public services more citizen‑friendly and timely.