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BWSSB launches new app for water supply complaints in Bengaluru
The Bangalore Water Supply and Sewerage Board (BWSSB) has introduced a customer‑care app that lets residents lodge complaints about delayed Cauvery water supply or leaks directly.
The Bangalore Water Supply and Sewerage Board (BWSSB) has launched a new Customer Care app to address water‑supply grievances in Bengaluru.
The app enables citizens to file complaints instantly when Cauvery water delivery is delayed or when there is a leak in their premises, sending the report directly to the board for action.
Officials say the platform is designed to streamline grievance redressal, offering real‑time tracking of complaints and faster response times.
The initiative aims to improve service efficiency and accountability after growing resident dissatisfaction with irregular water supply.
Residents can download the app from Google Play or the Apple App Store and are encouraged to use it for any water‑related issues.
The app enables citizens to file complaints instantly when Cauvery water delivery is delayed or when there is a leak in their premises, sending the report directly to the board for action.
Officials say the platform is designed to streamline grievance redressal, offering real‑time tracking of complaints and faster response times.
The initiative aims to improve service efficiency and accountability after growing resident dissatisfaction with irregular water supply.
Residents can download the app from Google Play or the Apple App Store and are encouraged to use it for any water‑related issues.