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Business
76% of App Taxi Riders Support Maharashtra's Penalty for Driver Cancellations
✍️ Business Standard
🗓 03 Aug 2026, 08:36 PM
👁 2
A recent survey shows that 76% of app‑based taxi users favor Maharashtra’s new penalty for drivers who cancel rides.
A survey conducted by Business Standard revealed that 76% of app‑based taxi users support the penalty introduced by the Maharashtra government for drivers who cancel rides after booking.
Under the new rule, drivers who cancel a ride after the passenger has paid are required to pay a penalty fee, aimed at reducing the number of last‑minute cancellations that frustrate commuters.
The Maharashtra government rolled out the policy last year in an effort to improve the reliability of ride‑hailing services and to curb the frequent cancellations that have plagued the sector.
The overwhelming support from users suggests that the penalty may be accepted by the industry, potentially setting a precedent for other states to adopt similar measures.
Under the new rule, drivers who cancel a ride after the passenger has paid are required to pay a penalty fee, aimed at reducing the number of last‑minute cancellations that frustrate commuters.
The Maharashtra government rolled out the policy last year in an effort to improve the reliability of ride‑hailing services and to curb the frequent cancellations that have plagued the sector.
The overwhelming support from users suggests that the penalty may be accepted by the industry, potentially setting a precedent for other states to adopt similar measures.